Skip to main content Scroll Top
Adobe Commerce Integrations

Adobe Commerce Integrations

Make Adobe Commerce and your back office finally agree

Your ERP, PIM, and OMS each hold their own version of the truth, and someone reconciles the differences by hand. We connect Adobe Commerce and Magento to the enterprise stack they were built to sit in, ERP, PIM, CRM, OMS, payments, tax, and marketplaces, with two-way sync that holds under real order volume.

  • Two-way sync with retries and logging, not brittle exports
  • ERP, PIM, CRM, OMS, payments, tax, and marketplaces
  • Scoped to your systems, not a fixed connector list
Illustrative integration map
ERPConnected
PIMConnected
CRMConnected
PaymentsConnected
Adobe CommerceCommerce hub
OMS / WMSConnected
TaxConnected
MarketplacesSyncing
ShippingConnected
Adobe Commerce & MagentoERP, PIM & CRM ExperienceQueue-Based, Fault-Tolerant SyncCustom API & MiddlewareMonitoring Included

Integration Overview

Commerce operations depend on trustworthy data flow

Product, pricing, inventory, order, and customer data must move accurately between Adobe Commerce and the systems responsible for the wider business.

What is an Adobe Commerce integration?

An Adobe Commerce integration is the connected-systems architecture that moves product, pricing, inventory, order, and customer data between Adobe Commerce or Magento and the ERP, PIM, CRM, OMS, payment, tax, and marketplace platforms a business runs on. It covers ownership and direction for each data type, real-time or scheduled synchronization, custom API development where no ready-made connector exists, and monitoring so failures are visible rather than silent.

Disconnected systems fail in predictable ways: oversold inventory, orders that never reach the warehouse, pricing that drifts between the storefront and the ERP, and a team burning hours on manual exports.

Integration work often follows a platform decision. See our Adobe Commerce migration services page if the systems that need connecting are moving to a new platform first.

Why Brands Come To Us

Signs your systems are not talking to each other

Disconnected commerce stacks tend to fail the same recognizable ways.

Oversold Inventory

Stock levels differ between the storefront and the warehouse system.

Orders Stuck In Limbo

Orders placed on the storefront never reliably reach the ERP or warehouse.

Pricing Drift

Prices in Adobe Commerce and the ERP quietly fall out of sync over time.

Manual Exports

Someone still moves data between systems by hand every morning.

Brittle Nightly Syncs

A batch export breaks silently and nobody notices until customers complain.

No Error Handling

A failed sync has no retry logic and no alert when it silently drops data.

Growing System Count

More connected systems now than a couple of years ago, and the sync has not kept pace.

Disconnected Catalog Data

Product data lives in a PIM that never quite matches what is live on the storefront.

Enterprise Systems

ERP & NetSuite Integration

Two-way sync between Adobe Commerce and NetSuite, SAP, Dynamics, or Acumatica, so orders, customers, inventory, and pricing move on their own.

  • Order and customer sync to the ERP
  • Inventory and pricing sync back to Adobe Commerce
  • Defined ownership for each data type
  • Retry logic and logging on every sync
Illustrative sync statusERP connection
OrdersReal-time
InventorySynced
PricingSynced

Product Data

PIM & Catalog Sync

Connect Akeneo, Salsify, or another PIM so product data, attributes, and assets flow into Adobe Commerce clean, feeding every storefront from one source.

  • Product attribute and asset sync
  • One source of truth across storefronts and channels
  • Category and merchandising structure alignment
  • Scheduled or event-driven catalog updates
Illustrative catalog scopePIM sync
AttributesSynced
AssetsSynced
Channels fedMultiple

Customer Data

CRM & Marketing Platforms

Wire Adobe Commerce to Salesforce, HubSpot, or Klaviyo so customer records, order history, and segments stay current for marketing that runs on real data.

  • Customer record and order history sync
  • Segment and lifecycle data flowing to marketing tools
  • Consent and preference data kept accurate
  • Event-triggered marketing automation support
Illustrative CRM scopeMarketing data sync
Customer recordsSynced
Order historySynced
SegmentsUpdated

Order Lifecycle

OMS, Shipping & Fulfillment

Tie Adobe Commerce into an OMS, WMS, carriers, and 3PLs so every order has one status across the storefront, the warehouse, and customer service.

  • Order orchestration and status sync
  • Warehouse and 3PL fulfillment connections
  • Carrier and shipping label integration
  • Real-time tracking data back to the storefront
Illustrative fulfillment scopeOrder & fulfillment sync
Order statusUnified
FulfillmentConnected
TrackingReal-time

Money & Compliance

Payments, Tax & Compliance

Payment gateways and B2B terms built to settle cleanly, with tax calculated correctly at checkout across every jurisdiction sold into.

  • Payment gateway integration and reconciliation
  • B2B terms: purchase orders and net payments
  • Automated tax calculation and filing support
  • Multi-jurisdiction and multi-edition tax handling
Illustrative payment scopePayments & tax
Payment gatewayConnected
Tax calculationAutomated
ReconciliationClean

Channels & Custom Work

Marketplaces & Custom API

Amazon, eBay, Walmart, Mirakl, and retail EDI tied into one catalog and inventory pool, and when no off-the-shelf connector exists, we build one.

  • Marketplace listing and inventory sync
  • Retail EDI connections where required
  • Custom REST or GraphQL API development
  • Event queues and middleware engineered to Adobe standards
Illustrative channel scopeMarketplace & API
Marketplaces connectedMultiple
Inventory poolUnified
Custom APIAs needed

The Edition Question

Open Source or Adobe Commerce? The edition shapes how you integrate

Both editions run on the same core, but they integrate differently. What you already license decides how much you build versus configure.

Magento Open Source

More custom middleware, full ownership

Open Source ships the core commerce APIs but leaves the heavier integration scaffolding to you. A real ERP or OMS sync usually rides on custom middleware built specifically for your records.

  • Running Open Source, avoiding Adobe Commerce licensing
  • Integration logic custom enough that native modules would not help
  • Want full ownership of the connector and its source
Adobe Commerce

More native primitives, less to maintain

Adobe Commerce gives integrations more to build on: a native message queue, richer B2B APIs, and on Cloud, managed infrastructure. Integrations lean on platform primitives instead of bespoke plumbing.

  • Running Adobe Commerce or Adobe Commerce Cloud already
  • Need native B2B, shared catalogs, or company accounts in the sync
  • Want to lean on platform primitives over custom middleware

How We Work

A clear path from tangled systems to one source of truth

Mapping happens before the build, not after, so the parallel-run phase proves the numbers match before anything cuts over.

01

Map

Document every system, the data each one owns, and where records collide today.

Output: Data ownership map
02

Architect

A phased integration plan: which systems sync, in which direction, and how conflicts resolve.

Output: Integration plan
03

Build

Queue-based syncs with field mapping, error handling, and logging, tested against real data.

Output: Working integration
04

Reconcile

Run in parallel, prove the numbers match, then cut over. Monitor and tune afterward.

Output: Verified, monitored sync

Engagement Models

Ways to scope an Adobe Commerce integration

Scope and cost are agreed around your actual systems, not a fixed package. No invented prices are shown here.

Integration Audit

Assess existing syncs and produce a scoped integration plan before committing to the build.

Single-System Integration

A defined connection between Adobe Commerce and one system, such as an ERP or PIM.

Multi-System Integration Program

Sequence several connected systems across controlled, reconciled stages.

Integration Plus Monitoring

Integration paired with ongoing monitoring, alerting, and adjustment as systems evolve.

Selected Work

Relevant Adobe Commerce integration case studies

Only matching published work is shown here; outcomes are never invented to fill this section.

Integration case studies coming soon

No matching published Adobe Commerce integration case study is configured yet. For real, delivered Magento and Adobe Commerce work in the meantime, see the case studies on our Adobe Commerce development page.

Browse Case Studies →

Why Ethnic?

Integrations built to hold, not brittle exports

We connect data ownership, fault-tolerant sync, and honest edition guidance into one accountable process.

  • Queue-based, fault-tolerant sync with retries and logging
  • Data ownership mapped before any code is written
  • Honest guidance on Open Source versus Adobe Commerce
  • Parallel-run verification before cutover
  • Custom API and middleware where no connector exists
  • Monitoring available once integrations are live

Frequently Asked Questions

Adobe Commerce integration FAQs

Direct answers about systems, editions, and fixing what already exists.

What systems can you integrate with Adobe Commerce?

ERPs like NetSuite, SAP, Microsoft Dynamics, and Acumatica; PIMs like Akeneo and Salsify; CRMs and marketing platforms like Salesforce, HubSpot, and Klaviyo; payment gateways, tax engines, OMS and WMS platforms, shipping carriers and 3PLs, and marketplaces like Amazon, eBay, and Mirakl. If it has an API or a file feed, it can generally be connected.

Do you build integrations in-house or use a third-party connector?

Both, whichever fits. A proven connector is faster and cheaper when one exists and matches your data. When it does not, we build a custom API integration to current standards rather than forcing a tool that almost works.

How does a two-way ERP sync with Adobe Commerce actually work?

We define which system owns each record, typically the ERP owns inventory, pricing, and fulfillment status, while Adobe Commerce owns the order and the customer-facing experience. Changes flow through a queue with retries and logging.

Can you fix an Adobe Commerce integration that keeps breaking?

Yes, this is a common reason brands come to us. We audit the existing sync, find where it fails, usually brittle exports or missing error handling, document it in plain language, and rebuild it on a queue-based architecture.

Do you integrate both Adobe Commerce and Magento Open Source?

Yes. The integration patterns are the same across editions. Adobe Commerce ships richer native APIs and B2B modules to build on, while Open Source often leans on custom middleware for the same connections.

How do you scope and quote an Adobe Commerce integration?

Every integration is scoped to your stack: the systems involved, the data each one owns, sync direction and frequency, and the edge cases that tend to surface.

Can you connect Adobe Commerce to a marketplace like Amazon or Mirakl?

Yes. Marketplace and channel integrations tie listings, inventory, and orders into one catalog and one inventory pool, so stock stays accurate across every channel.

Do you provide support after an integration goes live?

Yes. Ongoing support can cover monitoring, alerting, and adjustment as your systems and data change over time.

Connect Your Systems

Make your store and your back office tell the same story

Tell us which systems are fighting each other. We will scope a real integration plan around your data and your stack.

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.